Refund policy

We have a 30-day return policy on non-custom items, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at info@customboatbedding.com. Please note that returns will need to be sent to the following address:  

Sea Swag Custom Boat Bedding, 14028 Pinkerton Sideroad, Essex, ON N8M2X6

You are responsible for the shipping costs associated with returning the item unless it falls under the categories of damaged, defective, or incorrectly shipped items. We recommend using a trackable shipping service to ensure the item reaches us safely.

You can always contact us for any return question at info@customboatbedding.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Custom bedding is non-returnable.  We will repair or replace any custom bedding that is damaged, defective or was not made to the specifications of the berth.  

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
If you wish to exchange an item please contact us at info@customboatbedding.com and we will work with you to make the exchange happen.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@customboatbedding.com.